Privacy policy
KVO JEWELRY — PRIVACY POLICY
Last Updated: October 2026
At KVO Jewelry, your privacy matters to us. We respect your personal information and use it only as needed to process orders, provide customer service, and operate our online store.
KVO Jewelry is operated by Karla V. Osorio.
Information We Collect
When you place an order or contact us, we may collect information such as:
Your name
Email address
Shipping and billing address
Phone number, if provided
Order and purchase information
Information you provide when contacting KVO Jewelry
How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you about your order
Provide shipping and delivery updates
Provide customer service
Respond to questions or requests
Maintain business and transaction records
Meet applicable legal and tax requirements
Help maintain the security and proper operation of our website
Payment Information
Payments made through the KVO Jewelry website are processed through PayPal.
KVO Jewelry does not store your full credit or debit card information. Payment information is processed by PayPal according to PayPal’s privacy and security practices. PayPal states that it uses customer information to process payments and help protect transactions from fraudulent activity.
Shipping Information
To fulfill and deliver your order, necessary information such as your name and shipping address may be shared with USPS.
For international orders, necessary information may also be processed by service providers involved in payment, shipping, customs, and delivery.
Email & Marketing
We may use your email address to communicate with you regarding your orders and customer service.
If you choose to subscribe to marketing communications from KVO Jewelry, you may receive information about new handcrafted designs, collections, special announcements, or other KVO Jewelry updates.
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication.
Cookies & Website Technologies
Our online store is hosted and supported by Big Cartel. The website may use cookies and similar technologies necessary for shopping cart functionality, checkout, security, and website operation.
Big Cartel may also use cookies and similar technologies as part of providing and operating its ecommerce platform.
KVO Jewelry does not intentionally add third-party analytics, advertising pixels, or other tracking services to the website.
If KVO Jewelry adds additional services or technologies that affect how personal information is collected or used, this Privacy Policy may be updated accordingly.
Information Sharing
KVO Jewelry does not sell your personal information.
We may share necessary information with service providers that help us operate our business and fulfill your orders, including:
Big Cartel — ecommerce platform
PayPal — payment processing
USPS — shipping and delivery
We may also disclose information when required by law or when reasonably necessary to protect the security, rights, or property of KVO Jewelry, our customers, or others.
International Orders
KVO Jewelry ships to select international destinations.
When you place an international order, your personal information may be processed or transferred across borders when necessary to process payment, ship your order, complete customs procedures, and deliver your purchase.
International customers are responsible for any customs duties, import taxes, brokerage fees, or other local charges that may apply to their order.
How Long We Keep Your Information
We retain order and transaction information for as long as reasonably necessary for order fulfillment, customer service, business records, tax, accounting, and legal obligations.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.
If you have questions about the personal information associated with your order or would like to make a privacy-related request, please contact KVO Jewelry through our Contact page.
Children’s Privacy
KVO Jewelry is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable requirements.
When changes are made, the updated policy will be posted on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact KVO Jewelry through our Contact page.
KVO Jewelry
Handcrafted with Heart ❤️
MADE WITH LOVE. MADE TO LAST. MADE FOR YOU.